Experience virtual sales at Al Masaood Automobiles
Customers can now select vehicles from the comfort of their homes
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Published: Fri 8 May 2020, 1:13 PM
Last updated: Sat 9 May 2020, 1:07 AM
Al Masaood Automobiles, the authorised distributor of Nissan, Infiniti and Renault in Abu Dhabi, Al Ain, and the western region, has launched a virtual sales experience. 'Clix' or Connected Live Interactive Xperience will help cater to customer needs amid the Covid-19 situation. The innovative initiative will allow customers to enjoy the convenience of an interactive live showroom experience from the comfort of their home. The virtual sales experience gives customers key benefits and advantages like live video conferencing with sales consultants; live finance calculator; live product video; e-brochures; online payment and vehicle home delivery. Al Masaood Automobiles sales personnel can host an exclusive video conference and present customers with a virtual tour featuring the latest in the company's diverse portfolio of vehicles and related products. The new service falls in line with the company's commitment towards adopting innovative and technology-driven solutions that can usher in the customer experience to a whole new level. Irfan Tansel, CEO at Al Masaood Automobiles, said: "We are always keen to provide our valuable customers with convenient solutions that meet their expectations. The new virtual sales experience is an innovative initiative that reflects our commitment to develop hassle-free transactions and solutions that offer a world-class quality customer experience. The move also falls in line with the government's directive to stay at home to prevent the spread of Covid-19. With our interactive sales experience, customers will now be able to shop across our portfolio of vehicles, purchase it and have it delivered straight to their doorstep -- without leaving their homes." Tansel also pointed out that the new service coincides with the company's strategy, Project Falcon, which looks towards delivering and utilising innovation to enhance its processes and operations. Al Masaood Automobiles, with decades of global automotive experience, has enabled itself to benchmark against the highest standards of service while the extensive knowledge to attain in aftersales and quality control has ensured that it is able to maintain its position as the market leader. Al Masaood Automobiles' extensive network coverage includes eight showrooms for new cars, and three for used cars in Abu Dhabi, Al Ain and the western region, including the flagship showroom complex at Musaffah with dedicated new vehicle delivery centre; six service centres and seven spare parts outlets. Al Masaood Automobiles enhances its success through strong tie-up with leading banks, offering to its customers with easy finance solutions and facilitating purchase process with insurance, finance and accessories under one roof. Al Masaood Automobiles had previously won the prestigious Nissan Global Dealer Award in 2013 and 2019, and has been the recipient of the 'Exemplary Performance in Sales and Customer Experience Award' by Nissan in the year 2017. TOP CLASS: The innovative Clix initiative reflects Al Masaood Automobiles' commitment to develop hassle-free transactions and solutions that offer a world-class customer experience.